The Gold Class Professionals® program was created in 1990 to recognize those businesses that are committed to quality and excellence through training. Being a Gold Class Professionals is the highest recognition for training a business can earn in the Collision Industry. Gold Class businesses are dedicated to training their employees on up-to-date collision repair techniques and have the knowledge to properly repair a collision damaged vehicle and look for hidden damage.

* Founded in 1981, the Mobile Air Conditioning Society Worldwide (MACS) is the leading forum for its specialized segment of the automotive aftermarket. MACS’ purpose is to fill the industry’s need for comprehensive technical information, training and communication. The Society exists as a 501 (c) (6) non-profit organization incorporated in the Commonwealth of Pennsylvania. It maintains offices in the suburban Philadelphia area. A full service society, MACS strives to provide its members valuable programs to help them in their businesses. MACS is governed by a volunteer board of directors elected by the membership. MACS Worldwide represents more than 1,600 members, including service shops, installers, distributors, component suppliers and manufacturers in the U.S., Canada and countries around the world. 

*** Until the early 1970's, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.

ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals. At present there are about 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.

Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, and parts specialists, and collision damage estimators.

Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.

The tests, which are conducted twice a year at about 800 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.

Consumers benefit from ASE certification. It is a valuable yard stick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.

ASE-certified technicians usually wear blue and white ASE shoulder insignia and carry credentials listing their exact areas of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.

Consumers should look for facilities that display the ASE Blue Seal of Excellence logo on outdoor signs, in the customer waiting area, in the Yellow Pages, and in other advertisements.