Thank you for the opportunity to
provide you with information regarding our facilities and personel. East
Rockford Collision Center employs professionals. All are I-CAR trained
within the first year of employment.
We realize today's atmosphere
demands full focus. To this end we have concentrated on customer service
through the following training achievements.
Many Certifications & Memberships include:
the first Company to recieve the I-CAR Gold Class Certification and a member of the ASA.
Measurement:
Internal Customer Satisfaction Tracking
Warranty: Written
Repair and Refinishing Warranty
To aid in achieving the above,
East Rockford Collision Center have made a substantial investment in
technology, computer systems, and modern equipment.
We pride ourselves in handling
all the details when customers use our repair services, then meeting
their specific requirements and needs.
Thank you for the opportunity to serve you,
Russ and Nick Verona |
